Problems Before Order

FAQ:

1.What is the minium order quantity?

A:Wholesale: No MOQ limitation.

It is easy to start the business, anyway different quantity with different material cost in our factory, more quantity will be better price.

B:OEM/ODM: depend on the different model.

2.How long is the lead time?

7-10 days for stock after payment received.

20-45 days for OEM/ODM order, depand on different model.

3.What is your payment terms?

Whole: 30% deposit firstly, the balance before shipment.

OEM/ODM: 50% deposit firstly, the balance before shipment.

4.What is the payment way?

Aliexpress/TT/PAYPAL/Western Union

5.What is the shipment way?

Air transportation, Sea transportation.

We cooperate with several shipping agent, will suggest the best way according to the quantity and address.

6. Do you offer guarantee for the products?

Yes, we offer 1 year warranty for our products.

7.Is it ok to print my logo on the product?

Yes, we can customize and print your logo on the product and package.

8.How to deal with the faulty?

1.Our Products are produced in strict quality control system and defective rate is less than 1%.

2.During the guarantee period, we could send new products for small quantity.

3.For defective batch products, we can discuss the solution according to real situation.